Established in 1995, Barrett works with business leaders, L&D professionals, sales and service teams, and internal and corporate services teams across the private, public, not-for-profit, and government sectors in both Australia and overseas.
We help people and businesses engage, communicate, and sell better.
Who benefits from working with us:
C-suite
Leaders
Sales Teams
Service Teams
Corporate Services
Internal Teams
Selling Better
A human-centred, ethical Sales Methodology that delivers fast and sustainable results.
High quality, evidenced-based research, tools, models and frameworks to support customer-centric cultures.
Sales Leadership
Flexible university-grade sales training delivered through a blended approach of classroom, online, infield and remote.
Sales Training
- Topics across all subject areas
- Classroom, online, infield, remote & blended programs
Sales Coaching & Leadership Training
- Topics across all subject areas
- Classroom, online, infield, remote & blended programs
- Sales Coaching Resources
- Sales Management Resources
Key Notes & Conferences
- Conference design & delivery
- Wide range of topics & themes
L&D Approach & Services
- 70:20:10 & Inquiry Based
- Instructional Design
- L&D Program Design
Online Learning
- Wide range of topics
- 24/7 access
A best practice suite of assessments to help sales leaders and their people assess, understand and develop their capabilities to sell better.
Is Your Customer Always Right?
In 30 seconds The quote “the customer is always right” emerged in the early 20th century, sparking debate on its application. Harry Gordon Selfridge, founder of Selfridge’s Department Store, ...
Short-Term Gains, Long-Term Pains
In 30 seconds Focusing solely on short-term results like Boeing did, prioritising profits over safety, led to disastrous quality issues and accidents. This highlights a broader problem: prioritising ...
Sales Trend 7 – Facts AND Stories
This is Trend 7 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful sales, facts and stories are complementary. Facts build ...
The Silent Coach
We've all seen the Business Development Managers (BDMs) who talk the talk of prospecting: they attend conferences, absorb sales advice, and quote best practices. Yet, when it's time to act – to ...